Understanding Dental Insurance


Your dental plan is designed to share in your dental care costs. It will not cover the total cost of your treatment. Most plans cover between 20 to 80 percent of endodontic services. Sometimes, needed services are not covered at all.

Generally, a dental benefit plan is a contract between your employer, or plan sponsor, and a third party (insurance company). These contracts vary widely. There are many ways in which dental plans are designed and how reimbursement levels are determined. You need to know how your dental plan is designed, and its limitations.

Important dental terms

UCR (Usual, Customary and Reasonable)

These plans pay an established percentage of the dentist’s fee or pay the plan sponsor’s “customary” or “reasonable” fee limit, whichever is less. Although these limits are called “customary,” they may not reflect the true value of the service that a dentist provides. As a result, it may be noted on your bill that the fee that a dentist has charged you is higher than the reimbursement levels of UCR. Keep in mind, there is no regulation as to how insurance companies determine reimbursement levels, resulting in wide fluctuation. In addition, insurance companies are not required to disclose how they determine these levels.

Annual Maximums

Your plan purchaser makes the final decision on “maximum levels” of reimbursement through the contract with the insurance company. Your annual maximum may be unknowingly exceeded or nearly exceeded when we provide an estimate of your endodontic treatment.

Treatment Exclusions

Your dental plan may not cover certain procedures that are required for the appropriate treatment of your unique situation. This does not mean these treatments are unnecessary.